Terms of Service
Last Update: November 6th, 2024
Agreement to Terms
These Terms of Service (“Terms”) constitute a legally binding agreement made between you, on behalf of yourself or an entity (“Customer”, “Customers”, “User”, “you”, “your”) and Sftwr, LLC. (“Sftwr”, “Company”, “we”, “us”). These Terms of Service govern your use of the website at www.tryclientview.com or www.useclientview.com, and any other associated web or mobile websites, or media channel (hereinafter the “Website” or “Websites”), and your use of any services provided by Sftwr (collectively “Service” and “Services”).
You agree that by accessing our Websites and using the Services, you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with the Terms of Service, you should stop using the Websites and Services.
1. Eligibility and Account Registration
1.1 Eligibility. You must be at least 18 years old and have the legal capacity to enter into contracts to use the Service.
1.2 Account Registration. You may need to create an account to access certain features of the Service. You are responsible for keeping your login credentials confidential and agree to notify us immediately of any unauthorized use of your account.
2. Service Description and Usage
2.1 Service Provision. Sftwr, LLC provides analytics, reporting, and insights for advertising agencies managing ad accounts across various platforms. The Service may integrate with third-party ad platforms (e.g., Facebook, Google Ads) to pull and analyze data.
2.2 Service Access. We may modify or discontinue any aspect of the Service at any time. We strive to maintain continuous access but do not guarantee uptime.
2.3 Acceptable Use. You agree not to use the Service for any illegal purpose or in violation of any applicable laws or regulations.
3. Data Privacy and Security
3.1 Data Collection and Usage. We collect and use data in accordance with our Privacy Policy. By using the Service, you agree to the data practices described in the Privacy Policy.
3.2 Third-Party Integration. By linking ad accounts from third-party platforms, you authorize Sftwr, LLC to access and use data from these accounts for providing analytics. You acknowledge that we are not responsible for the accuracy of data from third-party sources.
3.3 Confidentiality. Sftwr, LLC will treat any business data accessed through the Service as confidential and will not share it except as necessary to provide the Service or as required by law.
4. Fees and Payment
4.1 Subscription Plans. The Service may require a subscription plan with recurring fees. Subscription details and fees are outlined on our website and are subject to change.
4.2 Payment Terms. By subscribing, you agree to pay the applicable subscription fees, which may be charged monthly or annually. ALL FEES ARE NON-REFUNDABLE UNLESS STATED OTHERWISE IN WRITING.
4.3 Late Payment. Failure to pay subscription fees when due may result in suspension or termination of your access to the Service.
5. Intellectual Property
5.1 Our Rights. Sftwr, LLC and its licensors own all rights, title, and interest in the Service, including all associated intellectual property. You agree not to copy, modify, or distribute any part of the Service.
5.2 Limited License. We grant you a limited, non-exclusive, non-transferable license to use the Service solely for business purposes related to managing and analyzing ad accounts.
6. Marketing and Logo Use
6.1 Use of Customer Logo and Name. By agreeing to these Terms, you grant Sftwr, LLC a limited, non-exclusive, and revocable right to use your company’s name and logo solely for the purpose of identifying you as a customer on our website and in marketing materials, including testimonials.
6.2 Usage Restrictions. Sftwr, LLC agrees to use your logo and name responsibly and will cease further use upon receiving written notice from you.
7. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. SFTWR, LLC DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SFTWR, LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS OR DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
9. Indemnification
You agree to indemnify and hold Sftwr, LLC, its affiliates, and its employees harmless from any claims, losses, liabilities, damages, and expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your infringement of any rights of a third party.
10. Termination
10.1 Termination by You. You may terminate your account at any time by contacting us.
10.2 Termination by Us. We reserve the right to suspend or terminate your access to the Service at our discretion, without notice, if you violate these Terms or engage in prohibited conduct.
10.3 Effect of Termination. Upon termination, all rights granted to you under these Terms will cease, and you must discontinue all use of the Service.
11. Changes to the Terms
We may update these Terms from time to time. If changes are significant, we will notify you via email or a prominent notice on our website. Your continued use of the Service after such changes indicates your acceptance of the new Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the [State/Country]. Any disputes arising under these Terms will be resolved in the courts located in [State/Country].
13. Contact Information
If you have any questions or concerns about these Terms, please contact us at [Your Company’s Contact Email].